Author Topic: Steering shaft rattle/knock  (Read 1648 times)

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Offline the ink monitor

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Steering shaft rattle/knock
« on: February 10, 2017, 03:00:12 PM »
My wife's 8 year old 1.3 TS2 suffered from this from day one but at each service I was fobbed off with either they had done something about it (which they hadn't) or it was a quirk of this model and we would have to live with it.

Fast forward to the present day and at the last service was an unasked for application of a very thick grease to cure "knock from steering shaft" at the cost of ?12 + VAT and it has cured the problem!!

Hmm, so I ask myself "Why wasn't this done 8 years ago" and "Why the **** should I now have to pay for it?". Email to Mazda came to nothing, or so it seemed, but now I have had a ?15 voucher from the local dealer off my next service with no sorry or this is regarding your complaint.

It has taken them 8 years to sort that fault out.  >:(

Offline wawg

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Re: Steering shaft rattle/knock
« Reply #1 on: March 14, 2017, 11:12:08 PM »
There was a technical bulletin from Mazda for this, it is a common problem and also affects some Ford and Toyota cars. ?12+ VAT was a bargain to have the shaft re greased. I've been quoted ?27+ VAT for the grease to do it myself. There has been at least 2 revisions of the grease and 3 revised steering shafts. The local dealer denied that my car was affected by this or that it was a wide spread issue.

Mazda 2 Forums UK

Re: Steering shaft rattle/knock
« Reply #1 on: March 14, 2017, 11:12:08 PM »